25 Things in 2025 - Thing #10
Jun. 26th, 2025 12:04 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
smallhobbitObtain refund on our Oyster cards
Not yet completed, but I have done what I can to this point. Transport for London issue Oyster cards, so, I followed the instructions on their website, since our cards are too old to apply that way, and phoned the number quoted. A very pleasant told me to email and gave me the email address. I emailed and got an acknowledgement, followed by a response requesting further details so they could identify me. I replied with the details two weeks ago, and have heard nothing since. I've now sent a further email asking for details and offering to send the cards to them.
ETA: 30 June - following two more phone calls and another email, the refund has been arranged.
I have been successful!
Not yet completed, but I have done what I can to this point. Transport for London issue Oyster cards, so, I followed the instructions on their website, since our cards are too old to apply that way, and phoned the number quoted. A very pleasant told me to email and gave me the email address. I emailed and got an acknowledgement, followed by a response requesting further details so they could identify me. I replied with the details two weeks ago, and have heard nothing since. I've now sent a further email asking for details and offering to send the cards to them.
ETA: 30 June - following two more phone calls and another email, the refund has been arranged.
I have been successful!
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